'Public Services Ombudsmen: A Consultation Paper (Consultation Paper 196)' presents proposals by the Law Commission for reforms to make it easier to complain if you experience poor public services....more

• Published: 02 Sep 2010
• ISBN: 9780118404945
• £19.75

In this consultation paper, the Law Commission sets out the case for reducing the scope for criminal law to be used in regulated fields such as farming, food safety, banking and retail sales. ...more

• Published: 25 Aug 2010
• ISBN: 9780118404938
• £35.50

The British Pharmacopoeia (BP) 2011 is the leading global collection of standards for UK medicinal products and pharmaceutical substances. Produced by the British Pharmacopoeia Commission Secretariat of the Medicines and Healthcare products Regulatory Agency, the BP makes an important contribution to public health by setting publicly available standards for the quality of medicines....more

• Published: 18 Aug 2010
• ISBN: 9780113228492
• £830.00

Both the CAP and BCAP Codes are administered by the Advertising Standards Authority (ASA) as the UK's independent advertising regulator. The Codes reflects and complements the law, and demands that all ads must be legal, decent, honest and truthful in order not to mislead, harm or offend. ...more

• Published: 16 Aug 2010
• ISBN: 9780117063778
• £44.99

All UK TV and radio advertisements must comply with the mandatory BCAP Code (The UK Code of Broadcast Advertising). Broadcasters and advertisers have a duty to ensure the ads are in line with the spirit as well as the letter of the Code before they are aired. ...more

• Published: 16 Aug 2010
• ISBN: 9780117064119
• £24.99

Advertising plays an important role in today's world - it informs, entertains and promotes healthy competition. All UK non- broadcast advertisements and sales promotions, including those online, must be developed with a sense of social responsibility and comply with the mandatory CAP Code ...more

• Published: 16 Aug 2010
• ISBN: 9780117064102
• £24.99

The failure to effectively sustain IT systems and react to change - due to the huge investments that organisations make in these systems - is likely to impact on the organisation's bottom line. This means that an ad hoc approach to IT Service management is not an option. It is vital to focus on business value, good ROI, ...more

• Published: 28 Jul 2010
• ISBN: 9780113310975
• £25.00

The benefits system as it stands often provides incentives to stay on benefits rather than take on a job. '21st Century Welfare (Cm. 7913)' identifies the key failings of the benefits system and outlines the objectives the Government believes the system should attempt to achieve. ...more

• Published: 30 Jul 2010
• ISBN: 9780101791328
• £14.75